Shipment Policy

Shipment Policy

Last Updated: September 28, 2023

Thank you for choosing Made Studios! We are delighted to serve customers in Portugal, Spain, Germany, Belgium, and France. To ensure a smooth shopping experience and transparent shipping process, we have outlined our Shipment Policy below.

Shipping Destinations

We currently offer shipping to the following European countries:

  • Portugal
  • Spain
  • Germany
  • Belgium
  • France

Shipping Methods and Costs

  1. Standard Shipping: We offer standard shipping to all the above-mentioned countries. Shipping costs are calculated based on the destination and the weight of your order. You will see the shipping cost during the checkout process before finalizing your purchase.

Delivery Times

The estimated delivery times for standard and express shipping may vary based on the destination and are subject to the carrier's services. Please note that there may be delays during peak seasons or unforeseen circumstances.

  • Portugal & Spain: Typically shipping takes between 1 to 3 business days to reach your destination.

  • Rest of Europe: Typically shipping takes between 3 to 5 business days to reach your destination.

Order Processing Time

We aim to process and ship your order within 1 business days after it has been placed. Please note that during busy periods, processing times may be slightly longer.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the progress of your shipment through our carrier's website.

Customs and Duties

For orders shipped to countries within the European Union (EU), there are generally no customs duties or import taxes. 

Delivery Issues

If you encounter any issues with the delivery of your order or have any questions regarding your shipment, please do not hesitate to contact our customer support team. We are here to assist you and ensure your order arrives safely and on time.

Contact Us

If you have any questions or require further information about our Shipment Policy, please feel free to contact us at:

Email: info@madeinjapan.pt

Thank you for choosing Made in Japan! We look forward to providing you with exceptional products and a hassle-free shopping experience.